Archives: Resources

  • Supply Chain Challenges: Where can Automation Help?

    Join Automation Hero and our valued partner Robiquity on July 21 for a discussion around the supply chain industry’s tackling of current global challenges, as well as the role of technology in the future of the supply chain.

    Industry experts, Jen Hollowood-Smith of Robiquity and Cindy Almonte of Automation Hero will discuss:

    • Current supply chain challenges including product and labor shortages, increased costs, and volatile market conditions.
    • The issues scaling and integration with legacy systems, including costs and technical challenges.
    • How an innovative, digitized supply chain can bring efficiencies across your organization, and where automation fits in.
  • Deploying intelligent document processing (IDP) as a micro service

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    Whether scaling up or down, platforms need to be built for rock-solid, stable performance. Your business depends on it. That’s why scalability and stability are the core pillars of the Hero Platform_. 

    Automation Hero is the only solution in the market that executes all automation processes in a distributed manner. The Hero Platfrom_ even scales up to hundreds of servers elastically and in parallel.

    As a clustered system, Automation Hero is also the only intelligent document processing (IDP) and automation product with fault tolerance built-in at the core of the platform. When a server crashes in an Automation Hero cluster, another server automatically takes over the work without suffering any data loss. 
    With these design pillars at the core of the Hero Platform_, learn how deploying intelligent document processing as a Micro Service speeds up critical tasks in document processes — every step of the way.

  • Automation Hero Announces Series A & IPA Platform | Automation Hero

    Former Datameer founding team accelerates international expansion amid hyper growth with support from Skype founder and Baidu Ventures

    SAN FRANCISCO and BERLIN, March 13, 2019 – Breakout company, Automation Hero, secured a $14.5M investment led by Atomico and supported by Baidu Ventures (BV) and Cherry Ventures to lead the new generation of AI and data-centric Intelligent Process Automation (IPA). The startup is poised to dramatically shift the Robotic Process Automation (RPA) market as companies search for new ways to automate business and IT processes. Its mission is to support information workers by automating mundane, repetitive tasks and give back time for more fulfilling higher value-add activities such as interacting with customers. Ben Blume, principal at Atomico, will join the Automation Hero board with this latest round of funding.

    The team behind Automation Hero is not new to building disruptive, hyper-growth technology companies. Founder Stefan Groschupf has over 25 years of experience in machine learning and was one of the earliest big data activists working on the Apache Hadoop project. The team and Groschupf started the award-winning big data business intelligence company, Datameer, in 2009, which has counted more than 50 percent of the Fortune 50 companies as customers and secured a place in Gartner’s BI and Analytic Magic Quadrant in just five years.

    RPA + AI = IPA

    The RPA market has seen extreme growth in the last few years, but current technology was architected over a decade ago and is limited to automating simple, repetitive click robots. Data integration, processing and machine learning are added as an afterthought and therefore intelligently automating more advanced business processes in complex IT environments remains challenging.

    Automation Hero’s AI and big data-centric intelligent process automation platform tackles the problem with a completely new approach. Instead of running automations as isolated robots, Automation Hero’s platform runs highly scalable, distributed automation flows that weave together click robots, structured and unstructured data sources, deep learning, data processing and the human workforce into an intelligence fabric that creates an operating system for the modern enterprise.

    The company is already seeing explosive global growth, especially within large enterprise sales organizations where there are high ROIs from automation. Its three primary use cases focus on eliminating manual repetitive, time-intensive tasks, automating common customer requests and augmenting sales rep decision making. Customers in financial services, telecommunications and travel and tourism have cited ROIs in the hundreds of millions by saving their employees up to one hour per day.

    Simplest Way to AI Automation

    Even novice users can quickly automate repetitive business processes with Automation Hero’s simple-to-use automation recording capabilities. Advanced automations can be easily built from hundreds of functions in the platform’s intuitive point-and-click Flow Studio.

    Data can be loaded or stored through one of the over 50 point-and-click connectors. Click robots can extract data from any kind of user interface and fill documents or forms in Web, Windows or Mac applications.

    The no-code, visual AI Studio allows users to create operational, deep learning (TensorFlow) models for natural language processing, classification, recommendation, personalization or other business-relevant machine learning tasks.

    It’s the only platform to personify attended automations as a personal AI assistant that handles repetitive tasks on behalf of the end user. The goal is to help alleviate the fear often invoked by AI and emphasize augmenting, not replacing the human worker. Unattended automations can also run completely autonomously on the cluster.

    Automation Hero is available on-demand in the cloud or on-premise and is built from the ground up with the highest levels of security, data governance, customization and scalability in mind.

    “Automation is the enterprise AI killer use case. However, the decade-old RPA technology out there has only slapped on AI – calling Cloud AI APIs or OCR tools. Given our experience we have built an enterprise-ready AI automation platform from the ground up,” said Stefan Groschupf, CEO of Automation Hero. “We’re already seeing our customers create automations in days, increase productivity and improve customer satisfaction with impressive revenue impact.”

    New Funding for Global Acceleration

    This next round of funding was raised within just 12 months and brings the total investment to $19M. It will be used to accelerate Automation Hero’s growth, including the expansion of its international team. It most recently welcomed Peter Voss, former CTO of Datameer.

    “Stefan is an experienced entrepreneur and exceptional technologist, with a relentless focus on building hyper growth companies with category-defining products that provide clear value to enterprise-scale customers. Intelligent Process Automation will drive a whole new kind of transformation across major business processes, and Automation Hero’s highly experienced team is incredibly well positioned to deliver this to organizations around the world,” said Ben Blume, principal at Atomico.

  • Select, Implement, and Scale: the Path to IDP Success

    You may be sold on the idea of intelligent document processing (IDP), but does your team still need convincing? Or maybe you’re overwhelmed by the claims made by the different vendors, and you don’t know which will best meet your organization’s needs.

    No matter where you are on your IDP journey, there are many factors to consider—both technical and non-technical. Automation Hero is here to make sure that you have the information you need to make the right decision for your organization.

    During our discussion on March 9, our team will discuss how to approach IDP selection and implementation. They will talk about goal setting, use case identification, finding your compelling event, technical requirements, and more.

    • What compelling events lead organizations to invest in IDP?
    • What factors should you consider when evaluating multiple platforms?
    • How can a platform integrate with your existing tech stack?
    • What does it take to get a platform up and running?
  • Sales AI Implementation: Complete Guide for Ops | Automation Hero

    A Forrester report shows that 46% of companies are looking to implement artificial intelligence (AI) into their marketing and sales teams.

    So what does that mean for sales operations? They’ve been dubbed the leaders to take charge of AI implementation. If you’ve clicked on this guide, you’re likely aware of the benefits of AI and somewhat educated on what it is, but need some guidance on how to start the process.

    AI is not like other “productivity tools” that can easily be ripped and replaced from the sales tech stack. Administering an AI tool requires thinking about your company’s long term goals and implementing accordingly.

    Last year, more than half of business AI application efforts were stalled due to a lack of organizational readiness. To prevent your efforts from getting delayed, it’s important to be prepared and pragmatic when looking for an AI solution. We’re here to help.

  • Sales Automation Platform For Modern Sales Teams | Automation Hero

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    IDC predicts that by 2021 AI-powered CRM activities will boost business revenue by $1.1 trillion. Businesses must embrace artificial intelligence to optimize processes and implement cost-saving strategies to remain relevant in a technology-driven world.

    Companies simply cannot afford to waste time and money on outdated, time-consuming or unnecessary operations. Sales teams, in particular, must learn to combine their efforts with disruptive technologies to improve efficiency.

    The best use of sales reps’ time is spent interacting with prospects, but they are often bogged down with repetitive tasks that take up hours of their week.

    • > 67% of sales reps miss their annual quota
    • 75% of sales reps feel they could be more productive if they spent less time on data entry
    • 85% of companies believe their CRM opportunities and leads information is inaccurate.

    Automation Hero’s sales automation platform, powered by AI. It targets multiple stakeholders in the sales organization to maximize organizational efficiency and effectiveness.

    We’re helping push business boundaries and redefine processes by automating the taxing workload of information workers. By combining the power of three AI engines – recommendation, dark data extraction and intent detection – our platform has the capability and flexibility to employ a vast range of use cases by connecting any data source, integrated system or business workflow that garners significant ROI across an organization.

    What can you do with AI? Intent detection to automate common customer requests. By automating common customer requests behind the scenes, sales teams have ample opportunity to speed things along and still provide high-touch, detailed support.

    Automation Hero can identify the intent of incoming requests such as scheduling a meeting, returning a product or changing an address and can route or draft replies appropriately.

    Dark data extraction to eliminate repetitive, time-intensive sales tasks. Sales reps spend almost 64% of their time on non-revenue generating sales activities.

    Automation Hero’s sales automation platform automates repetitive sales tasks such as CRM data entry, prospecting and scheduling – giving sales reps get their time back to focus on building customer relationships and crushing quota.

    Predictive recommendations to augment sales rep decision making. Acquiring new customers is expensive. In fact, it costs enterprises $1.18 to make $1. Turbocharge your sales cycle and lower acquisition cost by understanding the best time for your reps to offer new and complementary products or services to existing customers.

    By analyzing historically successful engagement in the CRM system, email and calendar, Automation Hero can provide cross-and-upsell recommendations, best-next steps and reduce churn, helping sales reps drive deals faster with confidence.

  • Sales AI Statistics: 50+ Facts to Prove You Need AI | Automation Hero

    Fix your productivity problems for good by learning more about sales AI with over 50 sales AI statistics from leading industry research.

    Productivity is the No. 1 challenge for 65% of B2B sales organizations (Bridge Group).

    If you’re having trouble with productivity in your sales organization, you’re not alone. Many sales teams fail to meet their business goals and fall short of quotas. The biggest problem is sales reps are expensive and much of their valuable time is spent on repetitive tasks and inefficient processes that take them away from developing customer relationships.

    On top of that, business leaders also face issues with data collection and maintenance andare unable to trust their sales data. Major company decisions rely on accurate and up-to-date information (annual budget and sales forecasts). If it’s unreliable then companies are making crucial decisions with little-to-no insight.

    A study by CSO Insights revealed that only 52% of companies had client data whose reliability rate was over 75%. While only 23% of companies believed that they had reliable lead data.

    Sales AI automation can solve both of these problems. It takes on repetitive tasks and improves business process efficiency. We have 50+ sales AI statistics to prove it.

    The results are:

    • Organizational productivity increased
    • Sales reps spend their time more efficiently
    • Company capital is used in a more responsible way
    • Sales and customer data increased in accuracy and consistency
    • The above all resulting in boosts in revenue
  • AI project implementation: A step-by-step guide | Automation Hero

    It can be unclear where to start artificial intelligence (AI) projects or what’s important to consider before taking them on. This guide offers a series of easy-to-follow worksheets that can help ensure that your AI initiative stays on track. 

    The steps include: 

    • Creating a strategy 
    • Use case discovery
    • Vendor selection
    • Auditing your data
    • Implementation and installation
    • Change management