Archives: Resources

One of the biggest challenges fleet service providers, auto insurers, car rental agencies and the like face is the time-intensive process of sorting out PDFs and handwritten documents.

Join Martin Bartetzko, Insurance Advisor at Automation Hero, to hear how using intelligent OCR can transform business processes.

In this webinar you will learn:

• Why intelligent OCR has a >90% accuracy over traditional OCR in capturing machine-typed text and human handwriting 

• The results businesses have seen when they have used intelligent OCR in their unstructured and structured data processes

• How intelligent OCR can be used in all aspects of document processing

Because of the prevailing economic uncertainty, insurances are receiving a substantial influx of new submission requests. However, they don’t have the technology in place to adequately process the relevant information – losing out on potentially billions in new business.

Unfortunately, underwriting support teams are currently committed to manually processing these intake documents – allocating as much as 45% of their time to administrative tasks. These tasks involve the extraction, consolidation and enhancement of data, diverting their attention from their primary responsibilities: assessing risks and delivering exceptional customer service.

Property and casualty insurance in America is a highly-regulated, document-heavy business, requiring hours of work.

The tech-savvy founders of Kin, a Chicago-based home insurance startup, recognized this problem and singled out form processing as an area that was ripe for automation.

In this webinar you will discover how intelligent automation helped Kin reduce processing time for forms by more than 65 hours a year. You will also learn what they are doing with all that extra time and how you can take advantage of intelligent automation at your company.

In this webinar we:

• Walked through Kin’s strategic decision to invest in intelligent automation
• Discussed the automation journey with Automation Hero from an end user perspective
• Outlined current use cases Kin uses and how an automation assistant helped with technology adoption

Implementing artificial intelligence is a top business priority across all industries. In one survey by MemSQL, 61% of respondents say that machine learning (ML) and AI was their company’s most significant data initiative for the upcoming year. Finding the proper intelligent automation use cases for a business is also an important initiative.

A use-case discovery workshop helps business leaders create impactful change in their organization by bringing all stakeholders together to collaborate. This format identifies high-value, low-effort business use-cases and ensures these initiatives are being driven from the bottom-up rather than top-down.

This document provides a comprehensive overview of the Document Forgery Detection module, a specialized feature within the Automation Hero Platform_.

Readers will gain insights into how this module functions as a powerful tool for organizations to automatically detect and prevent document forgeries, focusing particularly on scanned documents.

The content covers:

1. Key Features
2. Benefits
3. Deployment & System Requirements
4. Pricing
5. Support & Maintenance
6. How to Get Started

Two of the biggest challenges shipping and logistics companies face is deciding how to strategically invest in low margin areas and improve customer service.

Join Cynthia and Andrea to discover 3 use cases with intelligent automation that improve low-margin areas and customer service.

In this webinar you’ll learn how:

• Intelligent automation can use existing systems and capture data digitally to optimize current work flow
• You can intelligently automate manual processes so workers can focus on value adding activity
• Even a simple database lookup with AI can be applied to multiple use cases across your organization

Enterprise technology analyst firm, Deep Analysis, highlights Automation Hero’s unique ability to process documents, pointing to its ability to handle unstructured data.

In its review of the technology, Deep Analysis highlights Automation Hero’s highly technical infrastructure and platform, calling it, “purpose built for large-scale unstructured data projects.”

And while Deep Analysis points out the potential complexity of a technically robust solution, it also highlights Automation Hero’s no-code environment, integration connectors, and human-in-the-loop platform.

In today’s business landscape, the prevalence of document-centric operations exposes enterprises to a substantial risk of fraud and manipulation. This risk extends across various sectors, with insurance fraud alone costing over $40 billion annually according to the FBI. This fraudulent activity burdens individuals and businesses alike, resulting in increased insurance premiums for families and significant losses for retailers.

Automation Hero addresses this concern with its advanced AI-powered platform, enabling businesses to identify potential document manipulation and combat fraud effectively. Document forgery, spanning practices like signature replication, altered content, counterfeit documents, and manipulated photocopies, undermines authenticity. Automation Hero’s platform empowers organizations to combat such forgery, utilizing cutting-edge AI techniques such as image analysis, pattern recognition, metadata examination, and text analysis.

This was originally posted by NVIDIA as a case study about how Robin gave one financial institution $150M in ROI using GPU-Powered AI. To read the full post please follow this link.

Sales teams are vital to most enterprise businesses but expensive. Many companies spend tens of millions of dollars, or up to half of their budget, on sales. Salesforce, to cite one example, poured more than half of its revenue — nearly $4 billion — into its sales and marketing efforts last year.

But they’re even more expensive if they aren’t performing. Typically, only 20 percent of sales reps make 80 percent of a firm’s revenue. That means billions of dollars and untold resources are being spent in an area that’s not performing at its highest level of sales productivity.

In this case study, we discuss how the marketing and sales teams at a major insurance company used intelligent automation — specifically Automation Hero’s automation assistant Robin — to improve their insurance sales outreach campaigns. 

In the past, the marketing department at the insurance company regularly launched campaigns, contacting several thousand customers via email or letter. Afterwards, sales agents would follow up with each customer. But the sales and marketing departments were handing off information via Excel spreadsheets — a handoff that was not always smooth. It also created confusion, as many employees were making changes in the same Excel document, and the whole process involved hours of manual work. 

Automation Hero helped the insurance company streamline the entire process with its automation assistant, Robin, so that the handoffs run more smoothly. In our platform, customer data can be enriched with more information from a centralized database, including information that helps sales agents prioritize who to call first. Agents can also see the customer’s status in the campaign, and managers can review daily stats for each campaign to measure progress.  

Learn more about how automation is improving the sales agents’ outreach by reading the full case study below. And, there is a recorded session from the 2020 event RPA/IPA Live that provides a video version.