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Business AI for your office


People are obsessed with their personal AI assistants; we walk around with them in our pockets and set them on our kitchen counters. There are so many AI assistants out there already that Ovum believes they will soon outnumber the population of the planet.

Why do we love our AI assistants so much? Because they make our lives easier and are fun to use. But AI isn’t just fun and games. AI is on track to be your new favorite co-worker. AI can bring that same ease and joy that it brings to your personal life into your work life. In a matter of 10 years, we believe all information workers will be using an AI assistant at their job.

Cutting Corners with AI

Finding shortcuts is part of human evolution. We look for the path of least resistance in order to get things done quickly and effectively, dating back to the invention of the first stone tools. AI assistants are the latest and greatest innovations on our evolutionary tract.

We can’t be bothered to open up our phones, find the weather app, and read it. We’d rather say “Hey Siri, what’s the weather?” and have it tell us. Less work, same outcome. This mindset does not (and should not) stop at our personal lives. We’ll soon see these technologies bleed into our professional lives too.

AI in the Workplace

There are tasks that come with every job that we simply don’t like doing. They’re typically the administrative tasks that are super repetitive, labor-intensive, or just plain boring. Business AI assistants can reduce the number of dreadful tasks we have to do and be the shortcut we need at work.

Business AI tools can handle a huge range of tasks like data entry, research, analytics and security monitoring (just to name a few). When these tedious tasks are taken care of, employees have more time for satisfying parts of their job, leading to higher employee satisfaction.

AI Right Here and Now

Eighty-five percent of executives believe AI will transform their company and give them a competitive edge. A case study by The Harvard Business Review says that those who’ve already implemented AI are seeing revenue increases to both their top and bottom line. While AI is still in its early adoption stages for business, many corporations are excited and eager to see it boost productivity and revenue.

Many people are concerned that business AI will replace human workers, however, there is nothing to fear. When ATMs were first implemented, many bank tellers were concerned that their jobs would become obsolete, but the opposite became true. Since the machines were handling simple tasks like deposits and withdraws, lines moved quicker, tellers were handling more challenging tasks and most importantly, tellers could better tend to their customers.

There are so many tasks we can automate to make our lives easier, more productive and improve how we feel about our jobs. Lawyers can analyze more court documents with an AI assistant, salespeople can close more deals when their AI handles their administrative work and doctors can diagnose patients earlier and with better accuracy when AI helps them analyze test results. Within the next 10 years, every information worker will have a business AI assistant and those assistants will help us focus on what really matters in our professions.

By Jessica Munday