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Sometimes automating can be intimidating, especially for a staff that’s unfamiliar with how it works. That’s where our human-in-the-loop capabilities come in. Our company offers both attended and unattended automations. When it’s attended, a human worker steps in to review progress, and for that, they can rely on powerful AI with a friendly user interface.  

These attended automations can be delivered via customizable notifications within any preferred workflow. This modern approach ensures the best possible outcomes by combining AI with your human expertise at the right place and time. A continuous feedback loop between human input and AI models improves model quality and compounds the value of your business users’ knowledge. 

Implementing artificial intelligence is a top business priority across all industries. In one survey by MemSQL, 61% of respondents say that machine learning (ML) and AI was their company’s most significant data initiative for the upcoming year. Finding the proper intelligent automation use cases for a business is also an important initiative.

A use-case discovery workshop helps business leaders create impactful change in their organization by bringing all stakeholders together to collaborate. This format identifies high-value, low-effort business use-cases and ensures these initiatives are being driven from the bottom-up rather than top-down. For example, intelligent document processing (IDP) is a modern AI-driven automation technology that business leaders worldwide have incorporated into their company’s IPA strategy. Read more to learn about the best use cases today.

83% of enterprises are already using an automation platform or plan to implement one into their business processes, according to a survey by OVUM. Many business leaders are familiar with robotic process automation (RPA) where robots can perform simple rules based tasks. Now they are educating themselves on intelligence process automation (IPA) and intelligent document processing (IDP) to automate more complex tasks with AI.

There are numerous benefits of automation associated with adopting low risk, non-invasive AI, but enterprise organizations often have trouble weighing the cost and resources of the implementation against the ROI they expect to see from it. Early adopters are proving that the ROI is worth implementing intelligent document processing. According to KPMG, successful process automation projects save companies 40% – 75%, with payback that varies between several months and several years.

Modern IPA solutions such as intelligent document processing can typically be completed quickly without disturbing existing processes and systems and continuously provides benefits for enterprises long after implementation. Understanding all the benefits of automation will increase your success and your ROI.

Continue reading below to discover the 5 benefits of automation that will impact your enterprise.

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Inefficient processes cost organizations as much as 20-30% of their annual revenue, according to IDC research. The average employee spends between 4 to 10 hours a week on repetitive computer tasks (up to 350 hours per year). Often these computer tasks aren’t directly related to their primary job function.

For your company, this could mean thousands or even millions of dollars are wasted on ineffective systems and processes. Intelligent process automation can help optimize organizational effectiveness by reducing the time and money that’s wasted on broken processes.

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Inefficient processes cost organizations as much as 20-30% of their annual revenue, according to IDC research. The average employee spends between 4 to 10 hours a week on repetitive computer tasks (up to 350 hours per year). Often these computer tasks aren’t directly related to their primary job function.

For your company, this could mean thousands or even millions of dollars are wasted on ineffective systems and processes. Intelligent process automation means leveraging the power of AI with next-gen automation technology, such as intelligent document processing (IDP). IDP can help business leaders optimize organizational effectiveness by reducing the time and money that’s wasted on broken processes.

In this logistics case study learn how the courier, parcel, and express mail division of a large logistics company worked with Automation Hero to help improve its customer experience around price quote requests with the help of intelligent data recognition. 

The problem: the logistics company was receiving price quote requests through a variety of methods and channels such as email, personal notes, fax, and phone. Workers were responding to such requests individually and manually, which took hours away from more critical, high-value work. 

Another problem: the structure and information level of these customer requests varied widely. For example, if a customer was requesting the price for sending a package from Frankfurt to Hamburg, sometimes the request included the price of the package, sometimes not. And, simply determining how to respond to a customer took so long that customers grew impatient, or they got angry that their request never got a response at all. The long wait times resulted in many negative customer experiences and missed business opportunities. 

Automation Hero used the power of artificial intelligence (AI) in its Hero_Flow platform to create two AI models that solved the company’s problems.

The Problem

Law firms and legal departments are awash in documents, and practicing law has long been an area chock full of manual tasks. For decades, lawyers and those running legal divisions debated whether new technologies could help with such problems.

The solution

But now, AI and automation have shown significant benefits, saving attorneys and other legal staff hours of time and boosting firms’ overall productivity. From OCR (optical character recognition) tools for document scanning and data extraction to AI models that help sift through contracts, intelligent automation can address complex business problems and reduce hundreds of manual, error-prone processes. In fact, 60 percent of lawyers now believe technology will help improve the accuracy of their work and the profession in three to five years, according to the American Bar Association.

End-to-end, in one platform

While plenty of companies have sprung up to help attorneys automate one or two individual tasks, Automation Hero has the advantage of automating legal business processes from end to end, while also using an automation assistant, Robin, to keep humans in loop.

Intelligent Automation Is The Next-Generation Solution For Invoice Efficiency

Business is evolving and its speed is increasing, but accounts payable departments still struggle with old-era problems: 

• Time-consuming, manual data entry and analysis
• Fragile automation systems that can’t handle updates to documents or processes
• RPAs that need constant patchwork to continue functioning

Automation was supposed to streamline accounting workflows, but it seems to have just as many problems as manual processing. That’s where intelligent automation comes in. In this ebook, you’ll learn about:

• How Automation Hero’s unmatched optical character recognition, classification, and extraction software can automate invoice processes
• How intelligent automation minimizes human input on tedious tasks to free up workforce for more important projects
• Why AI is more efficient at invoice validation than RPA