Privacy policy
Last updated 13 October 2026. Short version: no analytics, no ad trackers, no visitor cookies. We see what you send us through the form or by email, plus the basic logs every website keeps.
Who we are
Lumination AI Ltd (company number 15291725), 86-90 Paul Street, London, EC2A 4NE, United Kingdom, is the controller of personal data collected through automationhero.ai.
Questions about your data: hello@automationhero.ai
What we collect
- Call requests. When you use the “Book a call” form, we store your name, work email, company, the agent you picked and your message in our website’s database, and email them to us. We use them to reply, book the call and, if you become a client, to deliver the work.
- Emails you send us. When you write to hello@automationhero.ai, we receive your name, email address and whatever you include, and use it the same way.
- Server logs. Our host and network provider record technical data for each request: IP address, browser type, page requested and time. It’s used to run the site and block attacks.
- Nothing else. The site has no analytics and no advertising or social tracking.
Cookies
The site sets no cookies for visitors. Our network provider may set a strictly necessary security cookie to tell people from bots. WordPress sets login cookies only for site administrators.
Why we’re allowed to use it
- Replying to you and preparing a quote: steps you ask us to take before a contract, and our legitimate interest in answering enquiries.
- Delivering an install: performance of our contract with you.
- Server logs: our legitimate interest in keeping the site secure.
Who processes it for us
- Kinsta Inc. (hosting), United States
- Cloudflare, Inc. (network, security and email forwarding), United States
- Google (email inbox)
These providers may process data outside the UK and the EEA. Where they do, transfers rely on safeguards such as standard contractual clauses or the UK and EU adequacy arrangements with the United States.
If you become a client, the data our agents handle for you is covered by a separate data processing agreement.
How long we keep it
- Call requests and emails that don’t lead to work: deleted within 24 months.
- Emails and records about a project: kept for 6 years after it ends, for contract and accounting purposes.
- Server logs: kept by our providers for a short period, usually days to weeks.
Your rights
You can ask to see, correct or delete your data, restrict or object to how we use it, or get a copy to take elsewhere. Email us and we’ll reply within one month.
You can also complain to the UK Information Commissioner’s Office (ico.org.uk) or, in the EU, your local data protection authority (in France, the CNIL).
Changes
If anything here changes, we’ll update this page and the date at the top.