Meet Robin.
Attended automations are delivered via Robin for easier adoption and customization. Robin also serves as a human-AI feedback loop to continuously improve your business processes.
There are three experiences around working with and developing Robin.
Business End Users
Humans Stay in Control
Users can opt to review, correct, add or delete information, and approve before any automation is carried out. The human always gives final approval before action is taken.
Increase Intelligent Decision Making
Robin can request human input when an unattended automation does not reach a confidence threshold on certain decisions.
Easy Access
Robin proactively delivers tasks for review or approval. Delivery can be via email to fit into the daily process of human workers, or customized to business standards.
Automation Designers
Easy Point-and-click
No code form allows easy composition of the look and feel for the list of tasks Robin delivers to the end user.
Customizable
For more demanding requirements of how tasks are presented, the builder experience provides full HTML editor for advanced users.
Targeted Exception Handling
Robin can be configured to filter what tasks to present to individual users through the automation flow.
Tasks and Workflows
Robin can support long-running, complex business processes that require multiple checkpoints from humans by defining the tasks throughout the automation.
Iterative Improvement
Feedback from human input can merge with training data used for an AI model developed in AI Studio to improve model accuracy over time.
Gamified Approach
Encourages users to use and verify automations through gamification and friendly UI.
Tech/Operational Managers
All-device Access
Robin is browser based and doesn’t require any installation. Delivery mechanism of the task list can be customized.
Fully Managed
The Robin Web Application with the applicable task deployment lifecycle is fully managed by the Hero_Flow platform.
Secure
Access control regulates who can view or use tasks.