Telco Use Cases
Translate Hand-written Text into Structured Data
Handwritten notes, requests, receipts and statements (just to name a few) are all untapped resources that are costing businesses. Reviewing this type of unstructured …
In many business scenarios, an essential daily task is scanning, classifying and extracting key information from printed and digital documents.
For an employee within the financial department of any business, invoice processing can be a laborious and time-consuming process.
Automation Hero automatically logs and updates CRM records for sales reps/brokers, which increases team productivity and revenue.
Automation Hero analyzes customer behavior to find risk factors, alerts the representative and offers recommendations to reduce money outflow.
Automating Common Service Requests
Automation Hero’s natural language processors can understand the intent of a human message and automate proper next steps based on the determined intent.
Turn PDFs into processable data
Using field mapping technology, Automation Hero can pull data from both structured (CRM system data, spreadsheets) and unstructured sources (emails, Word documents) to create …
Real-time Customer Data
Automation Hero can provide a sales rep/broker with valuable information and recommendations based on the needs of the customer.
Operationalizing Dark Data
A global telecoms provider experienced issues with inconsistent pricing. Automation Hero extracts structured and unstructured pricing data to help.
CRM Data Quality Maintenance
Automation Hero increases the accuracy and reliability of customer data for businesses by automating CRM and database updates.
Predictive Lead Scoring
Automation Hero can suggest new leads to sales reps/brokers and prioritize new and existing lead lists based on their probability to convert.