Telco Use Cases
Invoice Processing
For an employee within the financial department of any business, invoice processing can be a laborious and time-consuming process.
Activity Tracking
Automation Hero automatically logs and updates CRM records for sales representatives, which increases team productivity and revenue.
Churn Prediction
Automation Hero analyzes customer behavior to find risk factors, alerts the sales or service representative and offers recommendations to reduce money outflow.
Automate Common Customer Requests
Automation Hero’s natural language processors can understand the intent of a human message and automate proper next steps based on the determined intent.
Document Generation
Using field mapping technology, Automation Hero can pull data from both structured (CRM system data, spreadsheets) and unstructured sources (emails, Word documents) to create …
Case Study: Dark Data Extraction
A global telecoms provider experienced issues with inconsistent pricing. Automation Hero extracts structured and unstructured pricing data to help.
CRM Data Quality Maintenance
Automation Hero increases the accuracy and reliability of customer data for businesses by automating CRM and database updates.
Predictive Lead Scoring
Automation Hero can suggest new leads to sales representatives and prioritize new and existing lead lists based on their probability to convert.
