Telco Use Cases

Translate Hand-written Text into Structured Data

Handwritten notes, requests, receipts and statements (just to name a few) are all untapped resources that are costing businesses. Reviewing this type of unstructured …

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Document Classification

In many business scenarios, an essential daily task is scanning, classifying and extracting key information from printed and digital documents.

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Invoice Processing

For an employee within the financial department of any business, invoice processing can be a laborious and time-consuming process.

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Activity Tracking

Automation Hero automatically logs and updates CRM records for sales reps/brokers, which increases team productivity and revenue.

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Churn Prediction

Automation Hero analyzes customer behavior to find risk factors, alerts the representative and offers recommendations to reduce money outflow.

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Automating Common Service Requests

Automation Hero’s natural language processors can understand the intent of a human message and automate proper next steps based on the determined intent.

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Turn PDFs into processable data

Using field mapping technology, Automation Hero can pull data from both structured (CRM system data, spreadsheets) and unstructured sources (emails, Word documents) to create …

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Real-time Customer Data

Automation Hero can provide a sales rep/broker with valuable information and recommendations based on the needs of the customer.

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Operationalizing Dark Data

A global telecoms provider experienced issues with inconsistent pricing. Automation Hero extracts structured and unstructured pricing data to help.

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CRM Data Quality Maintenance

Automation Hero increases the accuracy and reliability of customer data for businesses by automating CRM and database updates.

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Predictive Lead Scoring

Automation Hero can suggest new leads to sales reps/brokers and prioritize new and existing lead lists based on their probability to convert.

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